Cookie & Analytics Policy

Last Updated: Dec 16, 2025

Overview

This policy explains how Chorely uses cookies, analytics, and similar technologies to improve your experience and understand how the app is used.

What Are Cookies and Similar Technologies?

Cookies

Small text files stored on your device that help the app remember your preferences and login status.

Analytics Tools

Services that collect anonymous usage data to help us understand how users interact with the app.

Device Identifiers

Unique identifiers assigned to your device for authentication and analytics purposes.

Local Storage

Data stored directly on your device for app functionality and offline access.

What We Use

1. Firebase Analytics

Purpose: Understand app usage and improve features Provider: Google (Firebase) Data Collected:

App opens and session duration
Screen views and navigation patterns
Feature usage (which features are most popular)
Device information (type, OS version, app version)
Crash reports and error logs
Anonymous user behavior patterns

Personal Information: No personally identifiable information (PII) is collected by Firebase Analytics. Data is aggregated and anonymized. Privacy Policy: https://firebase.google.com/support/privacy

2. Authentication Tokens

Purpose: Keep you logged in securely Provider: Firebase Authentication Data Stored:

Session tokens
User ID
Authentication state

Duration: Until you log out or tokens expire (typically 1 hour, with automatic refresh) Security: Tokens are encrypted and stored securely on your device

3. Local Storage

Purpose: App functionality and offline access Data Stored:

User preferences (theme, notification settings)
Cached data (task lists, group information)
Draft content (unsaved task evidence)

Duration: Until you clear app data or uninstall the app Control: You can clear local storage through your device settings

4. Push Notification Tokens

Purpose: Send task reminders and group notifications Provider: Firebase Cloud Messaging Data Stored:

Device token for push notifications
Notification preferences

Control: You can disable notifications in app settings or device settings

What We Track

App Usage

Which screens you visit
How long you spend in the app
Which features you use most
Navigation patterns

Performance

App load times
Feature response times
Crash reports and errors
Network connectivity issues

Device Information

Device type (iPhone, Android, etc.)
Operating system version
App version
Screen size and resolution
Language and region settings

What We DON'T Track

❌ Your exact location or GPS coordinates
❌ Personal conversations or messages
❌ Content of your photos (only metadata like upload time)
❌ Browsing history outside the app
❌ Contacts or other apps on your device
❌ Keyboard input or passwords

How We Use This Data

Improve the App

Identify popular features to enhance
Find and fix bugs and crashes
Optimize performance and speed
Improve user interface and navigation

Understand Usage

See which features are most valuable
Identify features that need improvement
Understand user workflows and patterns
Make data-driven product decisions

Provide Support

Diagnose technical issues
Reproduce and fix bugs
Understand error patterns
Improve help documentation

Security

Detect suspicious activity
Prevent fraud and abuse
Monitor for security threats
Protect user accounts

Data Sharing

Who Has Access

Chorely Team: Aggregated, anonymized analytics data only
Firebase/Google: As our analytics and infrastructure provider
No Third Parties: We do not sell or share analytics data with advertisers

What's Shared with Firebase

Anonymous usage statistics
Crash reports and error logs
Device and app version information
Feature usage patterns

Note: Firebase is GDPR and COPPA compliant and has strong privacy protections.

Your Privacy Controls

Disable Analytics

You can opt out of analytics tracking:

iOS:

1. Go to Settings → Privacy → Analytics & Improvements

2. Disable "Share iPhone Analytics"

3. Disable "Share with App Developers"

Android:

1. Go to Settings → Google → Ads

2. Enable "Opt out of Ads Personalization"

3. Or use device settings to limit ad tracking

Note: Disabling analytics may limit some app functionality and our ability to provide support.

Disable Notifications

In Chorely:

1. Go to Settings → Notifications

2. Toggle off notification types you don't want

On Your Device:

iOS: Settings → Notifications → Chorely
Android: Settings → Apps → Chorely → Notifications

Clear Local Data

iOS: Settings → General → iPhone Storage → Chorely → Delete App Android: Settings → Apps → Chorely → Storage → Clear Data Warning: This will log you out and remove all cached data.

Delete Your Account

To completely remove all data:

1. Open Chorely → Settings → Account

2. Tap "Delete Account"

3. Confirm deletion

All data, including analytics history, will be permanently deleted within 30 days.

Data Retention

Active Users

Session data: Duration of your session
Analytics data: Retained for 14 months (Firebase default)
Crash reports: Retained for 90 days

Deleted Accounts

All data is permanently deleted within 30 days
Analytics data is anonymized and cannot be linked back to you

Legal Requirements

Some data may be retained longer if required by law or for legal proceedings.

Cookies in Web Version (If Applicable)

If Chorely has a web version, we may use:

Essential Cookies

Required for login and authentication
Cannot be disabled without breaking functionality

Analytics Cookies

Track usage and performance
Can be disabled through browser settings

Preference Cookies

Remember your settings and preferences
Can be cleared through browser settings

Browser Controls: Most browsers allow you to block or delete cookies through settings.

Third-Party Analytics Tools

Current Tools

Firebase Analytics: App usage and performance
Firebase Crashlytics: Crash reporting and diagnostics

Future Tools

We may add additional analytics tools in the future. We will update this policy and notify you of significant changes.

Third-Party Privacy

Each analytics provider has its own privacy policy:

Firebase: https://firebase.google.com/support/privacy
Google Privacy Policy: https://policies.google.com/privacy

Children's Privacy

COPPA Compliance

We do not knowingly collect personal information from children under 13 for marketing purposes
Analytics data from children is anonymous and aggregated
Parents can request deletion of their child's data at any time

Parental Controls

Parents can:

Review what data is collected from their children
Request deletion of their child's analytics data
Opt their child out of analytics tracking

International Users

Data Transfers

Analytics data may be processed in countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers in accordance with UK GDPR.

UK GDPR Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

Right to Access: Request a copy of your analytics data
Right to Deletion: Request deletion of your data
Right to Object: Object to analytics processing
Right to Restrict: Limit how your data is used

To exercise these rights, contact privacy@chorely.app

Security

How We Protect Analytics Data

Encrypted transmission (HTTPS/TLS)
Secure storage with access controls
Regular security audits
Limited employee access (need-to-know basis)

What You Can Do

Keep your device secure with a passcode
Don't share your login credentials
Log out on shared devices
Update the app regularly for security patches

Changes to This Policy

We may update this policy when:

We add new analytics tools
We change how we use data
Laws or regulations change
We receive user feedback

Notification Methods:

In-app notification
Email to registered users
Updated "Last Updated" date

Continued use after changes constitutes acceptance of the updated policy.

Transparency Report

We believe in transparency. Here's what we track and why:

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Your Rights Summary

You have the right to:

✅ Know what data we collect
✅ Opt out of analytics
✅ Delete your data
✅ Request a copy of your data
✅ Disable notifications
✅ Clear local storage
✅ Ask questions about our practices